FAQ

What is Tandem?

A CRM designed to be operated by AI agents as well as people. It has an MCP server so agents like Claude, ChatGPT, Codex and Cursor can read and update companies, people, deals, activity, tasks and buying signals, with every change signed and the important ones approved by a person.

What is Tandem's MCP server URL?

https://api.tandemcrm.app/mcp. It uses streamable HTTP and OAuth.

Which agents work with Tandem?

Any MCP client: Claude (claude.ai, Desktop and Claude Code), ChatGPT, Codex, Cursor, VS Code with GitHub Copilot, Gemini CLI, Hermes, Muse and others. Agents that call HTTP APIs, such as Delegated, use the REST API with the same operations.

Do I need to be technical?

No. In Claude or ChatGPT you add a connector with Tandem's address and sign in. Codex, Claude Code and Hermes take one command or one line of config.

Can I connect more than one agent?

Yes. Any number of agents and people can work in one workspace, at no extra cost.

Could my agent mess up my data?

You choose its permissions, from read-only upward. Uncertain changes arrive as suggestions you approve, companies and people can't be duplicated, retries don't repeat writes, every change is signed, and deleted records can be restored by an admin.

Does Tandem have its own AI?

No. Tandem is the system of record your agent works in. The intelligence comes from the agent you already use, with its own tools; Tandem keeps the records, the evidence and the history.

How much does it cost?

$29 per workspace a month or $290 a year, after a 14-day free trial.

Can I import my existing contacts?

Yes, from a CSV in the app, or by giving your agent the file. See Import and export.

Can I get my data out?

Yes, at any time: the whole workspace as a ZIP, or everything about one person.